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Returns

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RETURN INSTRUCTIONS

  1. Fill out the online returns form. A UPS label will be sent to you via email. 
  2. Print off UPS label.
  3. Make sure all shipping labels, barcodes, and stickers are covered or removed.
  4. Place your bat in a box and drop it off at the nearest UPS store or any affiliate that ships via UPS.

UPS affiliates include your nearest UPS Store®, UPS Drop Box, UPS Customer Center, UPS Alliances (Office Depot®, or Staples®) or Authorized Shipping Outlet near you. To find the closest UPS location visit www.ups.com/content/us/en/index.jsx and select Drop Off. 

JustBats.com offers free shipping both ways, so you don't pay shipping on returned items. JustBats.com offers a 365 Day Return Policy, all unused items in their original condition may be returned for exchange or refund. If you have a defective item, all warranties are handled through the manufacturer, and your item may be forwarded to the manufacturer for replacement. If you need assistance locating your order, contact us via phone, live chat, or email.

Return Policy

JustBats.com offers a 365 Day Return Policy, all unused items in their original condition may be returned for exchange or refund. If you have a defective item, all warranties are handled through the manufacturer, and your item may be forwarded to the manufacturer for replacement. When returning a bat that qualifies for an exchange or refund, simply fill out our online returns form and print your free UPS return label. If you need assistance locating your order, contact us via phonelive chat or email.

Exchange Policy

Filling out the exchange information does not guarantee that we will still have the item in stock at the time of the exchange. If you would like to guarantee this item, please contact us to purchase the item that you want, and we will issue a refund upon receiving your returned item.

Free Shipping Both Ways

If you are returning a defective item, please keep in mind all warranties are handled through the manufacturer, and your item may be forwarded to the manufacturer for replacement. All returns are processed the same day we receive them; your credit card statement can take 48 to 72 hours before the credit reflects on your statement. If you paid via PayPal, Amazon Checkout or Google Checkout, we would not be able to charge any differences to your account. We can credit your account.

Need Help?

Need assistance looking up your order? Contact us via phone at 1-866-321-2287, email us at support@justbats.com, or Live Chat

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