Bat Personalization FAQs

Make it personal with JustBats.com's new Bat Personalization feature. Now, you can easily (and cost-effectively) tag your baseball bat or softball bat knob with your name, team logo, or image to give your bat some personality.

Personalize Your Bat!

Have questions about the Bat Personalizer? Great, we have answers.

• What can I personalize and what are my options?
• How long does it take? Will it take longer to ship my bat if I personalize it?
• If my personalized knob image is damaged or lost during play, can I receive a new one?
• Can I order more than one personalized knob image for my bat?
• How long is my personalized image stored?
• Why can't I personalize the knob for the bats in my Pick Your Pack?
• Why aren't all bats eligible for knob personalization?
• What bats are eligible for personalization?
• When will all bats be eligible for knob personalization?
• Can Customer Service handle the personalization for me?
• What if I want to return my personalized bat?
• What if I don't like my personalized knob?
• Why can't I upload an MLB team logo?
• Is profanity allowed in the personalizer?
• Does bat personalization delay the shipment of my order?

What can I personalize and what are my options?

Due to copyrights and trademarks, we ask that you choose content that does not violate another party's intellectual property rights. This includes words, phrases, celebrity names, professional sports teams, college team logos, and graphics that are trademarked and/or the legal property of someone else.

Please consult our Bat Personalization Legal Terms for more information, as well as a list of things that cannot be used in the Personalizer.

How long does it take? Will it take longer to ship my bat if I personalize it?

Every JustBats.com order receives same day shipping before 8 pm CST. Our brand promise will continue to be On Time, Every Time, Exactly As Expected.

That is to say, you can expect the same fast, free shipping process whether you personalize your bat or not. The addition of a personalized knob decal will not delay your order.

If my personalized knob image is damaged or lost during play, can I receive a new one?

We want you to have a game-winning experience when you visit and order from JustBats.com. If your knob image becomes damaged or lost, please contact us via phone at 1-866-321-2287, email at experts@justbats.com, or click here to live chat with a Bat Expert.

Can I order more than one personalized knob image for my bat?

No. At this time, a bat can only have one type of personalized knob decal.

How long is my personalized image stored?

Custom created images are stored in our Bat Personalizer for 90 days. After 90 days from initial creation, the images are deleted from storage.

Why can't I personalize the knob for the bats in my Pick Your Pack?

Pick Your Pack, another exclusive JustBats.com feature, are the combination of multiple quality bats at one low price. If you'd like to personalize each bat, add the pack to your cart. From the cart page, you can personalize each bat within the pack you've created.

Why aren't all bats eligible for knob personalization?

The personalized knob decals are carefully placed on the end of the bat's knob. All decals are the same size; bats, however, are not. Because bat knobs vary in size and surface, JustBats.com chooses eligible bats that are guaranteed to handle the decal.

What bats are eligible for personalization?

You can view all eligible bats for personalization here.

When will all bats be eligible for knob personalization?

Our goal is to enhance the bat personalization each day by working with customers, staff, players, and bat manufacturers. At this time, there is no definitive date on when all bats on JustBats.com will be eligible. But, that's our goal, and we don't like to settle.

Can Customer Service handle the personalization for me?

We'd be happy to assist. Please contact us via phone at 1-866-321-2287, email at experts@justbats.com, or click here to live chat with a Bat Expert.

What if I want to return my personalized bat?

Personalized bat orders follow the same return policy as other orders. Click here to see our full return policy.

What if I don't like my personalized knob?

Even the best hitters strike out. Once an order is placed, the sale is final. But, like we said, we're all about game-winning moments. If you don't like your personalized knob, contact us via phone at 1-866-321-2287, email at experts@justbats.com, or click here to live chat with a Bat Expert.

Why can't I upload an MLB team logo?

Major League Baseball (MLB) owns the rights, titles, and interest to any logos associated with the teams. So, while it seems harmless to use a MLB team logo for your decal, it's MLB's intellectual property. While you might see it as being similar to simply borrowing a teammate's bat, it's actually more like taking credit for your teammate's homerun.

Is profanity allowed in the personalizer?

First of all, this isn't the dugout, so clean language is preferred. Profanity is not allowed in the Bat Personalizer.

Secondly, if we reject your image, we'll notify you via email, cancel your Custom Product order, and ensure you're not charged.

Does bat personalization delay the shipment of my order?

The personalization process does NOT delay the shipment of an order. All orders are shipped the same business day when ordered by 7:00 PM Central Time unless otherwise noted. On-time, every time, exactly as promised. That's the JustBats promise.

Having trouble finding the information you need? No worries! Our knowledgeable Bat Experts are available by email: experts@justbats.com, Live Chat, or our toll-free phone number: 1-866-321-BATS (2287)