Check Orders

We know the hardest part of getting a new bat is waiting for it to be delivered. So if you want to check on your order, here’s what you need to know:

You’ll receive an email from us with a UPS tracking number, and you can click on this number to track your package.
You will receive your tracking number via email after 9:00 pm CST the day your bat ships.
All orders ship the same business day when ordered by 7:00 PM CST.

We use UPS for shipping our ground packages and our air shipments, and all packages are shipped without a signature requirement (unless requested).

If you do not have an email account or have lost the email we sent with your tracking number, please see Order Lookup.

Having trouble finding the information you need? No worries! Our knowledgeable Bat Experts are available by email: experts@justbats.com, Live Chat, or our toll-free phone number: 1-866-321-BATS (2287)

Put Our Expertise to Work

We know bats - and we’re here to help you find the perfect fit. Get the right one in your hands with these resources:

Sizing Guide

Determine the right size bat for you or your player

Bat Coach

Get just-for-you bat recommendations

Resource Guide

Find helpful information written by our roster of Coaches

Received the bat, you're the best company I've ever dealt with!

Shawn

Charlotte, NC