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Check Orders

Do you need to know how to check your order? We use UPS for shipping our ground packages and our air shipments, and all packages are shipped without a signature requirement.

  • You can check the status of an order once you have received an email from us with a UPS tracking code.
  • You will receive your tracking number via email after 9:00 pm CST the day of your order.
  • All orders ship same business day when ordered by 7:00 PM CST.

If you do not have an email account or have lost the email we sent with your tracking number, please see Order Lookup.

Look Up Your Order

Having trouble finding the information you need? No worries! Our knowledgeable Bat Experts are available by email:, Live Chat, or our toll-free phone number: 1-866-321-BATS (2287)

What Our Fans Are Saying

Thank you very much! Your selection of bats is incredible. Your site provides a resource unmatched to any retail outlet I have ever been to. I am absolutely impressed.


Victoria, MN

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4.9 Star Rating, Google Customer Reviews