In 1986, the Hedrick family went to purchase award patches for their son's High School letter jacket. It took going to four different sporting goods stores to get them delivered, and they were never done correctly. At this time, Wes and Judi Hedrick were in the middle of negotiations for opening a Jiffy Lube in their hometown. After the experience with the purchase of award patches, they changed gears and went into sporting goods. It sounded a lot more fun than oil changes, and there was clearly a need for a better customer experience.
On December 1, 1987, Pro Athlete served their first customer.
In 1997, they placed their first Internet order. Shipping was $15 for ground service, the phone number was hidden deep in the site, prices were too high, and no confirmation emails were sent. It was an awful customer experience. How is this kind of customer service okay? It's not! So, in October of 2000, JustBats.com was launched.
Our business strategy is simple; get the perfect bat for you on time, every time, exactly as promised. We not only provide you with the baseball bats and softball bats, but we also provide you with a winning experience, and a promise, like no one else.
- Free shipping both ways.
- 24-hour customer service.
- Same day shipping until 8 pm CST.
- On time, every time, exactly as promised!
The JustBats Story
Welcome to the JustBats Experience! We believe that no matter your age, height, or skill level, there is always a reason to take the field. That's why it is our passion to provide the best online shopping experience in the game. We do this because we care about the growth of both baseball and softball around the country. Which is why every order placed through JustBats comes standard with free, fast shipping. It's not our objective to meet a bottom line, but rather, to provide the necessary tools to successfully play our beautiful game.
As we look towards the future, it's important to reflect on the past. A past that began without players wearing gloves on their hands or helmets on their heads. A childhood past of using trees as bases and bare feet as cleats. A professional past filled with moments we can't forget, and moments we wish we could. And at the heart of it all, a simple game, played around the world.
There is a lot to be learned from playing our game. It has the power to break down language barriers and build bonds that last a lifetime. It will make you think in ways you have never thought before. It's the only game where the defense has the ball. They choose when the play begins. But it's our job, our bats, that will decide how it ends.
At JustBats, we understand the power of baseball and softball because we have seen it firsthand. Like an unexpected curveball, we have had to adjust our approach, time and time again. But because we have grown up with the game, we have the tools necessary to overcome adversity and a few foul balls. We view it differently than most: where others might see failure, we see another opportunity, another pitch to hit. We promise to continue to innovate, develop, and improve your experience with us every time you step up to the plate.
So the next time you step into the box, whether it's on a Major League diamond or in your neighbor's backyard, know that we'll be right there with you, from click to hit.