Shipping and Delivery
Currently, all purchases include FREE Ground Shipping. Rates for faster delivery are listed below.
On time, every time, exactly as promised or we pay for it.
- Ground: FREE
- 3 Day Select: $5.95
- 2nd Day Air: $9.95
- Next Day Air: $29.95
- Next Day Saturday: $34.95 (only applicable on Fridays)
All orders are shipped the same business day when ordered by 8:00 pm Central Time unless otherwise noted. All packages will be DELIVERED within five (5) business days when the free shipping option is chosen. We ship from Kansas City, Missouri right in the heart of the United States so that most orders will be delivered in less than five (5) days depending on your location. When a special shipping option is chosen like Next Day Air, 2nd Day Air or 3 Day Select, the order needs to be received by 8:00 pm Central Time to be shipped same day.
- Orders that are over 10 pounds and choose to have the item shipped air service are subject to a higher rate. We will call you if the charge is higher than listed. An example of this would be buying five (5) or more of the same product and wanting to upgrade shipping to an air delivery. (The average weight of all items listed on site is 2.0 pounds).
- There are no weight limits on Free Ground Shipping. All ground shipments are shipped FREE of charge.
- We ship to APO/FPO addresses via the United States Postal Service at no additional charge. Estimated delivery time is 4 to 6 weeks.
- Due to manufacturers restrictions, on shipping, taxes, and tracking issues, we cannot ship outside of the United States.
- Due to these restrictions, we cannot ship internationally to Canada, Puerto Rico or any other address outside of the United States.
All orders placed by 8:00 pm (Central Time) are shipped same business day.
All Air Service orders placed after 8:00 pm CT on Friday and before 4:00 pm CT on Saturday will be shipped on Saturday with expedited delivery times applying. All Ground Shipment orders placed over the weekend will be shipped Monday morning.
Shipping to a PO Box
We cannot ship to a PO Box; all orders must have a physical address to receive shipments.
In accordance with applicable state and local laws, we are required to charge sales tax in localities where we have economic nexus. We do not charge sales tax on orders shipped to Alaska, Delaware, Montana, New Hampshire, or Oregon.
Having trouble finding the information you need? No worries! Our knowledgeable Customer Coaches are available by email: firstname.lastname@example.org, Live Chat, or our toll-free phone number: 1-866-321-BATS (2287)