Check Orders

We know the hardest part of getting a new bat is waiting for it to be delivered. So if you want to check on your order, here’s what you need to know:

You’ll receive an email from us with a UPS tracking number, and you can click on this number to track your package.
You will receive your tracking number via email after 9:00 pm CST the day your bat ships.
All orders ship the same business day when ordered by 7:00 PM CST.

We use UPS for shipping our ground packages and our air shipments, and all packages are shipped without a signature requirement (unless requested).

If you do not have an email account or have lost the email we sent with your tracking number, please see Order Lookup.

Look Up Your Order

Having trouble finding the information you need? No worries! Our knowledgeable Bat Experts are available by email: experts@justbats.com, Live Chat, or our toll-free phone number: 1-866-321-BATS (2287)

Need Help Finding a Bat?

We know that buying a bat might not be easy, but we are here to help!

Sizing Guide

How do I determine what size bat I should get?

Bat Coach

Answer a short series of guided questions to see bat recommendations created just for you.

Resource Guide

Need help in finding, selecting, or caring for your bat?

1-866-321-2287

experts@justbats.com

What Our Fans Are Saying

Dear Justbats, I'd like to give justbats an A-ONE for the best service I've ever had for online orders. The free shipping and the prompt delivery was the fastest yet.

Collin

Frankfort, KY

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