Working in the call center for the past 2 years, I have experience answering all kinds of questions. We have had questions ranging from the bats and gloves that we sell online to the weather patterns in central Florida. When picking up the phone, you never know what is going to be coming your way, but you are always ready to help the customer out with what they need. While talking with the other contact center representatives, these are the top five questions that we are asked. --Brett O. (Contact Center Supervisor)
1. Is this bat that is shown on your website in stock?
Every bat that we show on JustBats.com is in stock. We only show what we have in stock and ready to ship that day.
2. What is the best bat on the market?
This is a great opportunity to look over our Bat Reviews section. These reviews are updated daily and come from the customer. Every bat that we carry comes with its own reviews under the picture of the bat or on the Bat Reviews tab located at the top of each page.
3. Does this bat have a warranty?
Most of the bats purchased through JustBats.com have a 1 year warranty with the manufacturer. If anything happens with the bat within that year, you are able to send the bat back to the manufacturer and they will be able to send you a replacement.
4. What is the shipping deadline?
All orders placed Monday-Friday before 8:00pm Central Standard Time, will be sent out that night. When ordering on Saturday, all orders placed before 4:00pm Central Standard Time will be sent out that day.
5. What are the similarities for these 2 bats?
We have an awesome tool on JustBats.com that makes this very easy to do. When placing your cursor over the picture of the bat, you are able to either compare bat or do a quick view of the bat. Your are able to compare up to 4 bats at a time. When comparing bats, you are able to highlight the similarities of each bat.
These are some of the hundreds of questions that we get asked daily. If you have any certain questions that you would like to ask, please do not hesitate to call, email, chat or submit a QA to our JustBats.com Customer Experience Team!