Customer Service Testimonials

Cameron and the entire customer service team were extremely helpful in getting our bat to us after 2 challenging and confusing situations with the carrier. Never mind the great prices and selection, this latest experience will be the reason why we come back to JustBats: the responsive, helpful customer service team that will be there to ensure a great experience from beginning to end.

Ordered a bat for my 12 year old and came right away. Used it for 2 games and in last at bat he swung and the knob broke off. Called right away and JustBats sent me a return label while on the phone. Shipped broken one back, notified them of this and the new shipment in on its way. Great experience and Great Customer Service. Thank you!!

This was my first time using Just Bats, the prices are great and shipping looked quick until UPS kept pushing back the date of delivery! I contacted customer service & received a quick response, with a resolution very quickly! Tyler Surritt was great to work with! Thank you!

This company is amazing! Great prices. Helpful customer service. They actually price match as advertised. We changed our order, but still received my son's dream bat within one day! Shipping was free also. Simply the best! Thank you!

Super Fast Shipping!! Great Customer Service and awesome inventory

They are the absolutely best customer I have ever experienced! Felicia took care of my issue fast and was a pleasure to talk with will definitely use justbats for all my baseball needs!

10/10 customer service. I spoke with Leeah, and she was ever most helpful with helping me find a bat for my upcoming season. Thanks to her, I found the perfect bat! Thanks again Leeah!

The customer service is amazing! I ordered a new bat for my 10-year-old daughter, and unfortunately, UPS delivered it to the wrong address. JustBats responded immediately to my email message and shipped a replacement bat next day air. Thank you for your great service!

In my humble opinion, JustBats is an exceptional and very dedicated company to every customer who needs the widest choice of equipment. As a loyal customer, I always advise my friends and family to go onto their website to find the widest selection of brands.

Just Bats has always been our go to m! The level of service is unbeatable! We are always happy with how quickly our orders ship and how quickly they have contacted us with any order issues if any problems arise.