I recently ordered a bat for my son for Christmas (6 days before Christmas day) The next day i realized I had ordered the wrong bat (louisville solo 618 senior bat) they were out of stock on the actual junior bat that I wanted the rep told me about a few other bats that were comparable in quality and price I chose the Easton Beast X and saved $50 and was refunded the same day!
without a doubt the best customer service around!!! JustBats.com is the best!!!
JohnNew Bern, NC
With out a doubt the best bat company around. I was in a jam my bat broke on a Friday justbats had new one to me the next day by noon on a Saturday in time for my game at 2. Staff is the best kept in touch the entire time.
All staff at JustBats have been fantastic! Great selection and the best prices. Foolish to look elsewhere for your bat needs!
Damon in customer service was absolutely fantastic. My son's bat was deemed illegal by the PONY league and he broke another teammates bat making it to the the PONY World Series. Leaving in 2 days for California from Ohio he did everything he could to make sure the bat would be shipped to their hotel in time to make the series- and be tested legal. (I will provide an update if UPS drops the ball). He even told me to confirm with the hotel to make sure they accept packages and if they would hold it if it arrived before they did. I have bought bats here before but now will NEVER buy a bat anywhere else. Money can not replace customer service and Damon just made a customer for life. I sincerely thank you.
Proud DadMedina, OH
Excellent customer service, Had a problem with the bat received and a replacement went out that same day. Impatient 16 year old grandson very pleased with the quick response.
Very awesome website, very respectful and helpful customer service. I recommend this site to anyone, one of the best baseball sites online.
Hands down best bat selling website I have ever done business with. I recently bought wood bats here but they broke. JustBats did not hesitate to send me one back as a courtesy. Very fast service and shipping!
Just received my combat bat from justbats.com and their customer service is by far the best around, I will continue to buy all my bats from them, 5star company.
JMCNew Iberia, LA
I am both a LL and travel ball coach, as well as a former minor league ball player and I have been blown away with both the value and the customer service from justbats.com and justballgloves.com. These two sites are an amazing resource for anyone who needs high quality baseball or softball equipment. The only problem that I have found with either site is that I get in quite a bit of trouble with my wife because I keep buying bats and gloves for me and my two sons, even though I don't "need" them. Keep up the good work! You have a fan for life and I have told literally hundreds of parents and players about your sites. Thanks!
Coach MorganOceanside, CA
I just want to say how impressed I am with Justbats.com. I received my bat in just 2 days. And it shipped within like 20 minutes of ordering. And my bat is amazing! Thank you so much! I will so recommend this site go everyone!!