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Customer Service Testimonials

In my humble opinion, JustBats is an exceptional and very dedicated company to every customer who needs the widest choice of equipment. As a loyal customer, I always advise my friends and family to go onto their website to find the widest selection of brands.
MarcLindwood, NJ
Just Bats has always been our go to m! The level of service is unbeatable! We are always happy with how quickly our orders ship and how quickly they have contacted us with any order issues if any problems arise.
ChelseaBrattleboro, VT
Friendly, knowledgeable staff. Great bat selection, quick shipping and easy return process. Simply- a pleasure to deal with. ZERO drama in all respects.
ChloeBainbridge Island, WA
I NEVER buy bats anywhere else. The professional help guide you to a great bat - not just the most expensive bat but they take the time to figure out and learn what product fits.
KevibnGrosse Pointe Farms, MI
Justbats customer service is the "chic fil a" of customer service. I had 2 phone calls for 2 different issues on my end and both problems got resolved in less than 3 minutes. Hats off to the 2 ladies I delt with.
CooperTrenton, GA
I do not know much about proper fit of a bat for my kids. I was able to shop with complete confidence on your site. I have purchased 2 bats and have been completely satisfied with the quality and performance. I will continue to shop here for all my kids' bats needs as well as sending anyone who is in the market for bat to your site. Thank you for all that you do.
KevinOkeana, OH
I recently ordered a bat for my son for Christmas (6 days before Christmas day) The next day i realized I had ordered the wrong bat (louisville solo 618 senior bat) they were out of stock on the actual junior bat that I wanted the rep told me about a few other bats that were comparable in quality and price I chose the Easton Beast X and saved $50 and was refunded the same day! without a doubt the best customer service around!!! JustBats.com is the best!!!
JohnNew Bern, NC
With out a doubt the best bat company around. I was in a jam my bat broke on a Friday justbats had new one to me the next day by noon on a Saturday in time for my game at 2. Staff is the best kept in touch the entire time.
DTrafford, PA
All staff at JustBats have been fantastic! Great selection and the best prices. Foolish to look elsewhere for your bat needs!
TC., AZ
Damon in customer service was absolutely fantastic. My son's bat was deemed illegal by the PONY league and he broke another teammates bat making it to the the PONY World Series. Leaving in 2 days for California from Ohio he did everything he could to make sure the bat would be shipped to their hotel in time to make the series- and be tested legal. (I will provide an update if UPS drops the ball). He even told me to confirm with the hotel to make sure they accept packages and if they would hold it if it arrived before they did. I have bought bats here before but now will NEVER buy a bat anywhere else. Money can not replace customer service and Damon just made a customer for life. I sincerely thank you.
Proud DadMedina, OH
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