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Very prompt. I was very pleased the bat was delivered exactly when told it would be.
The best service and delivery of any online retailer yet. The bats were delivered ahead of schedule for free, and were exactly what I ordered. My son can't wait to use them. Best deals anywhere!
Your pricing was terrific, the site was easy to navigate, you shipped my order the same day I placed it, and I received it within 48 hours. Overall, my interaction with you was the ideal on-line experience. I truly appreciate it, will do business with you every chance I get, and will happily and heartily recommend you. Many thanks!
I have been very happy with the delivery times and the pricing from Just Bats and will continue to purchase my bats from Just Bats. With 3 boys it will likely be a long relationship.
The level of customer support and understanding to my situation. I regrettably forgot the name of the person (male) who assisted me and I hope you can track this person and give him, again, my sincerest 'thank you!' for his level of support.I ordered a bat from JustBats.com for my son in advance of his 13th birthday party. Just a couple of days prior to the event, I learned that I had ordered the wrong bat, which at this time the bat was enroute to my address. I contacted customer support to see what my options for exchanging the bat, knowing that the correct bat would arrive after the birthday event. To my surprise, the customer service person was able to intercept the original bat and send out the correct bat just in time for my birthday event. This level of customer service far exceeded my expectations, and I thank you (and the person who assisted me) for this level of support! My future bat purchases will be done through JustBats.com, and I will encourage all my family and friends to do the same! Thank you, Tommy F
My son purchased an 09 DeMarini Vendetta, which broke with 12 months. I could not find the receipt to return for warranty. No problem, one phone call and I had a copy of it in my e-mail before I hung up the phone!! That kind of customer service just got them another sale! Great company to do business with! We told all the teams to use JustBats.com
Great prices, timely arrivals, we are very impressed!
I ordered online for 2-day delivery then changed my mind and called to have the order ship next day. The gentleman that helped me was curtious and made the change with no hesitation. The bat delivered about 1pm the next day. My son was able to break it in before his all star tournament and is very pleased with it.
Love the bat! Excellent customer service. I received the bat on time as promised.
Great experience with you guys.
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