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I found the link regarding shipping process very valuable. Excellent job!
I found your website to be very user friendly. I am impressed with the length of time it took for my son to receive his bat. It was exceptionally fast. I will definately recommend your company to friends and I will order from you again.
It was very simple,ordered bats on mon night and got them on thurs.
This is the second time that I've ordered product from your website/company, and both times the customer service & product quality has been exceptional!
On time delivery and great quality bats.
My son purchased an 09 DeMarini Vendetta, which broke with 12 months. I could not find the receipt to return for warranty. No problem, one phone call and I had a copy of it in my e-mail before I hung up the phone!! That kind of customer service just got them another sale! Great company to do business with! We told all the teams to use JustBats.com
I ordered online for 2-day delivery then changed my mind and called to have the order ship next day. The gentleman that helped me was curtious and made the change with no hesitation. The bat delivered about 1pm the next day. My son was able to break it in before his all star tournament and is very pleased with it.
Your delivery is ALWAYS on time and the return policy is SUPER FAST! I returned 2 bats on a Saturday with the enclosed return mail sticker and received notification of the receipt the next Monday. The replacement was shipped out that Monday afternoon. WOW! World class customer service and focus ALL AROUND! Your web site is also worthy of praise - not only does it always show available inventory but it is very easy to navigate with very useful information.
Great Company with Great Customer Service !!!
Fast, Efficient, and on time delivery.
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