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We were very happy with the customer service we received when we placed the call to your company on Wednesday regarding our daughter’s defective bat. We did not expect a new bat to be delivered overnight on just our word that the old bat was defective. We will be sure to spread the word among the other softball parents about how well you take care of your customers.
Excellent overall experience, from selection to receiving bat on front porch!
I had my bat 3 days after order.On a free shipping order. It was very prompt and appreciated.
Speed of delivery. Ease of ordering, value, and delivery time made the purchase satisfying.
Great delivery service. It was faster than expected and arrived at the perfect time. Just before the first game.
Ordering was easy, shipment was fast and the bat arrived early - and that's where your great customer service STARTED, because the bat arrived damaged. One call to your customer service department had a replacement bat on the way, overnight FedEx, immediately and arrangements made for the easy return of the damaged bat. You guys did everything exactly right. Well done!
I just wanted to say thanks again. Bought my 4th bat and I have been greatly satisfied everytime with the service and the bat.
Thanks for carrying wood softball bats!
It was faster than expected and I really appreicate the free shipping. The bat was for my son and he is thrilled. Thank you for contributing to his very happy holiday!
Thank you very much for sending notice that the return was received. I will mention JustBats.com to anyone we talk to about ordering a new bat. Thanks for the excellent service.
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