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Great Product, Great Price, Great Service, Great Scott!
I shop JustBats because of the quality of the products they offer and the excellent service they provide.
I coach LL. and sit on the board of my sons travel team... I have recommend Just Bats to every parent and I heard about it from a parent as well. The prices and service are the best way to advertise, word of mouth, and you seem to be getting the job done.
To the Justbats.com Staff, just want to thank you for your wonderful customer service. My son has been saving for an Anderson Techzilla, and we finally ordered one last Saturday night. It was due to arrive today. At the time of order, the 31" bat was not listed on your web site, so we ordered the 30" instead. This past Tuesday night, my other son was checking the web site, and discovered that the 31" bat was listed. After talking it through, we decided to order the 31" and return the 30" when it arrived. While excited to get the bat he really wanted, my son was disappointed that he probably would not get the bat until next week, in time for ALL Stars, but not our league tournament. Lo and behold, less than two days later, the 31" bat just arrived via FedEx (which i did not even request). I can't tell you how excited both of my boys will be when they come home from school today to discover the bat they've been dreaming about has arrived just in time for their big game tonight. Your company is awesome, and we've recommended you to everyone that we know who is shopping for a new bat. Thanks so much for making our day! I'll arrange to return the 30" bat as soon as it arrives tonight or tomorrow.
I coach and manage a couple of teams and all the parents and other folks in the league that ask I tell them about Just Bats... I am sure that I have referred over 200 people to you.
My daughter broke her bat at softball practice and we were able to come home and order a new one in time for her game the next afternoon!
Prompt, professional, and quality merchandise.
Our first order turned up missing during the shipping process. I contacted customer service to order another bat for my son. Customer service rep Tai checked into the matter. He stated that they would be conducting an investigtion with the shipping company and would be sending me another bat 'next day' free of charge. The bat arrived the next day just in time for my son to use it at practice. There was a moment where he and his buddies all stood around checking out the bat like a bunch of grown men checking out a new car. That to me was priceless. Because of that you have a new customer. Thank you very much!
Wonderful experience... Would highly recommend...Good job... Good product..
I found the best price on the bat that I wanted for my son and the reviews by other users were very helpful in reinforcing my choice of bats. I was glad for the choice of shipping options and thought those prices were fair as well. I appreciated the tracking email so that I could keep up with my order. The bat arrived as promised and my son is thrilled with it. I probably would not have bought the bat that I wanted if I had not found it at Just Bats.com.
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