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Customer service is second to none. I bought a new bat for my 13yo. daughter and in the first few weeks she was able to put a nice size dent in it. The bat was covered under the manufactures warranty so I wasn't worried about getting it replaced. I wasn't sure how to go about sending the bat back to the manufacturer so I emailed JustBats customer service for help about the return. I was sitting at the computer looking at the dent when the phone rang. Thinking nothing of it, I answered the phone and to my amazment it was Brett from JustBats calling me with help for making the return. I was shocked and surprised that within 2 minutes after hitting the send button to customer service, I was talking to them on the phone. How can you beat that? I have since been in contact with the manufacturer and the return is being handled. JustBats has by far the best customer service around. I will be doing business with this company for all long time to come.
Easy website to navigate, competitive prices, better than expected delivery
Your service is fantastic! We ordered a bat and then the next day our grandson told us that he needed the 34/31 bat instead of the 33/30. We called you the next morning and you immediately sent out the 34/31 for us. It arrived on Wed that week and everyone was happy. Thanks for the great service!!!!
It was recommended to me by a fellow coach,Im very pleased.
Customer service was awesome. The bat arrived sooner than expected. Great experience!!
The BEST price ! Fast delivery. Great experience.
JustBats hits a gapper to the fence with me. We were looking to purchase the new Fastpitch Louisville Slugger 2010 Catalyst. Because of the late ASA approval, this bat could not be found. Many other competitors promised shipment by a certain date, but kept pushing it back. JustBats was the only company I could find that received on of the first production shipments!! I placed my order and within 48 hours it was on my doorstep!!! Free ground shipping (I was lucky to be in the 2 day zone) and not to mention the lower price than other sites had listed as a pre-order.
Received my tracking number. Very impressive service! I actually bid on the same bat and was outbid. The winning bidder won it for about $20 more than what you sell it for.
I am a new 'baseball mom' and called for information about sizing, etc. The gentleman who answered was very friendly, patient and helpful.
I have been at local sporting good stores. When I see other people looking at bats.....I tell them about justbats.com. Better selection, better prices and your website is more knowledgable about bats than the real people working in most sporting good stores.
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