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The person who took my order had the information very quickly, took about five minutes to do the order.Very fast and didn't have to pay extra, got the bat in two days.
Customer service is second to none. I bought a new bat for my 13yo. daughter and in the first few weeks she was able to put a nice size dent in it. The bat was covered under the manufactures warranty so I wasn't worried about getting it replaced. I wasn't sure how to go about sending the bat back to the manufacturer so I emailed JustBats customer service for help about the return. I was sitting at the computer looking at the dent when the phone rang. Thinking nothing of it, I answered the phone and to my amazment it was Brett from JustBats calling me with help for making the return. I was shocked and surprised that within 2 minutes after hitting the send button to customer service, I was talking to them on the phone. How can you beat that? I have since been in contact with the manufacturer and the return is being handled. JustBats has by far the best customer service around. I will be doing business with this company for all long time to come.
Price was comparable to other places and delivery was on time.
Smooth transaction and super fast shipping
My son's bat arrived ahead of when we expected it. Actually, in time for his tourney this past weekend, and would you believe he hit a grand slam with the new bat in his 3rd at-bat of the season!!
Delivery was two days early. Perfect.
In addition to the incredible speed and efficiency of my order, I was impressed with the simplicity of the entire process. It was not long and drawn out with endless questions. It was quick and painless.
We have recommended justbats.com to other team members after we received our bat.
Our grandson was thrilled with his bat and also the price we paid. It arrived very fast and we will definitely purchase again.
Couldn't be happier with my purchase experience from justbats.com. I usually don't give feedback on online purchases, but I got a great bat from justbats. I made my order on a Monday night and my bat was delivered that Wednesday.... less than 48 hours later. I will buy from them again!
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