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I'm glad I spoke with someone who could really help me chose the proper softball bat for my 7 yr. old little girl, and not just try to sell me the most expensive model that was available. I will buy from you guys again. Regards - Tom from Oklahoma
The website was great. The whole ordering and shipping process was fast and easy.
Very impressed. Shipping was unbelievably fast and free. 2 bats for a great price (bat pack). The kids love the look and feel of the Vexxums.
Delivery was super fast and much appreciated! Thank You!
Wow!!! Just wanted to say thanks for the quick shipment. It’s already in route to our house. Thanks again!!!
Quick, on time delivery, excellent customer service..I would'nt hesitate to recommend you to people!! All around excellent service!
The bat package was a great deal. I am purchasing for a young player. I was able to purchase bats for her to grow into at a great price. The delivery was very fast.
I just want to say THANK YOU to JustBats.com and Clint whom I spoke with on Saturday to place our order. It has been an incredible pleasure to do business with you. I had ordered the same bat from another online company and waited almost 3 weeks, numerous messages (voice and web mail) but, never could we talk to anyone much less get an update on our order and the tracking number was bogus. It has been a mess to make a very long story short and the worst part was an 8 year old little boy running to the porch everyday to check if his bat had arrived. When I called and spoke with Clint, Saturday, it was such an AWESOME experience. He made me feel important and valued. I sent a letter to the manager and President of the other company expressing my disappointment in the level of service I received from them and included the following about my experience with your company:"I do want you to know we will have the Easton Havoc 27/14 in our possession tomorrow (Tuesday 5/9/06 as another company I contacted on Saturday, 5/6/06, was very happy to have our business.It was amazing when I called them, on a Saturday, a representative PROMPTLY answered the phone and made me, the customer, feel special.I mean I actually spoke to a human being. I was not lost in the never ending circle I experienced with XXXXXXX's phone system. When I explained our 8 year old had been waiting on this bat for some time and how I was willing to pay extra to expedite the shipping time, I was told that would NOT be necessary as we would probably have the bat by Tuesday or Wednesday, even with free shipping.I received a real tracking number today showing that my order would be received on 5/9/06. WOW...I was blown away by how www.JustBats.com does such an awesome job.They really exemplify the meaning of "Customer Service"." I am sure we will have a great relationship in the future because of the kindness, care and understanding Clint demonstrated during his interaction with me.We all know how quickly poor customer service stories are spread and I am a trainer for an international telecommunications company. I come in contact with alot of people focused on Customer Service not to mention people we know through the baseball community, church, neighbors etc. I will personally spread the word of the GREAT service I received from JustBats.com. It has truly been a FABULOUS experience. I hope a ton of business comes your way... Thank you, thank you and thank you! The best part is, our son has a game tonight and how his face lit up when I told him the bat would for sure be here today!!! It was a real joy to see how this made him so happy. This was much better than the tears of disappointment.Thank you again.
The person I spoke to was very nice and helpful. The delivery was great. I received my bat when he said it would get there which was the very next day which was great.
Your customer service is second to none. I am not aware of any other company that offers free delivery, guaranteed to arrive within 5 days. My last order actually arrived in 2 business days. Excellent, excellent, excellent....don't change a thing.
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