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I received the bat sooner than I expected which was a nice surprise.
Delivery was super fast and much appreciated! Thank You!
A great experience and I will most definitely be doing business with Just Bats in the future. THe quick shipping that was free was a very nice feature as well. Great, super customer service!!! Excellent business.
I have ordered my sons bats through your company many times. I have always had excellent service and have received the bats within 2 days on a 5 day free shipping selection. Your prices are phenomenal as well as the quick processing of my order and shipping. I recommend your website to all my friends when they are looking to purchase a bat for their children.
I just want to say THANK YOU to JustBats.com and Clint whom I spoke with on Saturday to place our order. It has been an incredible pleasure to do business with you. I had ordered the same bat from another online company and waited almost 3 weeks, numerous messages (voice and web mail) but, never could we talk to anyone much less get an update on our order and the tracking number was bogus. It has been a mess to make a very long story short and the worst part was an 8 year old little boy running to the porch everyday to check if his bat had arrived. When I called and spoke with Clint, Saturday, it was such an AWESOME experience. He made me feel important and valued. I sent a letter to the manager and President of the other company expressing my disappointment in the level of service I received from them and included the following about my experience with your company:"I do want you to know we will have the Easton Havoc 27/14 in our possession tomorrow (Tuesday 5/9/06 as another company I contacted on Saturday, 5/6/06, was very happy to have our business.It was amazing when I called them, on a Saturday, a representative PROMPTLY answered the phone and made me, the customer, feel special.I mean I actually spoke to a human being. I was not lost in the never ending circle I experienced with XXXXXXX's phone system. When I explained our 8 year old had been waiting on this bat for some time and how I was willing to pay extra to expedite the shipping time, I was told that would NOT be necessary as we would probably have the bat by Tuesday or Wednesday, even with free shipping.I received a real tracking number today showing that my order would be received on 5/9/06. WOW...I was blown away by how www.JustBats.com does such an awesome job.They really exemplify the meaning of "Customer Service"." I am sure we will have a great relationship in the future because of the kindness, care and understanding Clint demonstrated during his interaction with me.We all know how quickly poor customer service stories are spread and I am a trainer for an international telecommunications company. I come in contact with alot of people focused on Customer Service not to mention people we know through the baseball community, church, neighbors etc. I will personally spread the word of the GREAT service I received from JustBats.com. It has truly been a FABULOUS experience. I hope a ton of business comes your way... Thank you, thank you and thank you! The best part is, our son has a game tonight and how his face lit up when I told him the bat would for sure be here today!!! It was a real joy to see how this made him so happy. This was much better than the tears of disappointment.Thank you again.
Thanks so much for your help. He hits so well with his BST9 that I went ahead and placed the order for the new BSV1 after you determined the similarity in balance point. We appreciate your help. Best regards.
That bat came in lightning speed. We could not be happier. Both times we've ordered from you guys, we received our bats in like a day... that's amazing! We're a big baseball family, and we'll for sure be buying more bats from JustBats.com.
You do a great job and I appreciate your help in selecting the right bat
Competitive prices and very prompt delivery.
Just fantastic that I can order a bat at 3pm and receive it the next day and that was with your free ground service shipping. Your prices are better than anyone else in the industry. From now on, I will purchase all of my bats through you. Thank you very much.