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Just wanted to take a second and let everyone there know how thrilled I am to do business with you. I have told everyone I know about your site. Your prices are unbeatable and service is exactly what all businesses should strive for. As a father of three and a coach, you ease the burden of supplying my players with high level equipment season after season.
I ordered the bat on Thurs. night at 7:35 pm (w/free shipping) & by 2 pm the next day we had the bat. We could not be more satisfied with the experience. What wonderful customer service they have, polite, courteous & helpful people. We will definitely be ordering any or all bats from them in the future. I will also be referring them to all that ask. Just Bats.com - you are AMAZING, AWESOME & ROCK! Thank you so much!
I just want to say THANK YOU to JustBats.com and Clint whom I spoke with on Saturday to place our order. It has been an incredible pleasure to do business with you. I had ordered the same bat from another online company and waited almost 3 weeks, numerous messages (voice and web mail) but, never could we talk to anyone much less get an update on our order and the tracking number was bogus. It has been a mess to make a very long story short and the worst part was an 8 year old little boy running to the porch everyday to check if his bat had arrived. When I called and spoke with Clint, Saturday, it was such an AWESOME experience. He made me feel important and valued. I sent a letter to the manager and President of the other company expressing my disappointment in the level of service I received from them and included the following about my experience with your company:"I do want you to know we will have the Easton Havoc 27/14 in our possession tomorrow (Tuesday 5/9/06 as another company I contacted on Saturday, 5/6/06, was very happy to have our business.It was amazing when I called them, on a Saturday, a representative PROMPTLY answered the phone and made me, the customer, feel special.I mean I actually spoke to a human being. I was not lost in the never ending circle I experienced with XXXXXXX's phone system. When I explained our 8 year old had been waiting on this bat for some time and how I was willing to pay extra to expedite the shipping time, I was told that would NOT be necessary as we would probably have the bat by Tuesday or Wednesday, even with free shipping.I received a real tracking number today showing that my order would be received on 5/9/06. WOW...I was blown away by how www.JustBats.com does such an awesome job.They really exemplify the meaning of "Customer Service"." I am sure we will have a great relationship in the future because of the kindness, care and understanding Clint demonstrated during his interaction with me.We all know how quickly poor customer service stories are spread and I am a trainer for an international telecommunications company. I come in contact with alot of people focused on Customer Service not to mention people we know through the baseball community, church, neighbors etc. I will personally spread the word of the GREAT service I received from JustBats.com. It has truly been a FABULOUS experience. I hope a ton of business comes your way... Thank you, thank you and thank you! The best part is, our son has a game tonight and how his face lit up when I told him the bat would for sure be here today!!! It was a real joy to see how this made him so happy. This was much better than the tears of disappointment.Thank you again.
You guys are amazing. Thank you for the fast processing. I received the bat yesterday and in great order. Have a good season!
Thanks... received it today. Very nice and super fast. Will be back when I need another one.
You did the job right, the first time. So I didn't need to speak to anyone.
Just wanted to let you know... Large selection, good descriptions and easy website to use. I buy 4-5 bats a year and this is the first time I have used your site. I WILL BE BACK!
Surprised!! Received bats the next day!!!
Order arrived in timely manner (2 days after I hit 'Place Your Order' on the Internet) and the bat -- 27 ' Miken Freak -- was precisely what we wanted for our 6-year-old son.
Just Bats.com is always great. They have the newest and best bats at UNBEATABLE prices.
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