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We ordered the wrong size bat online. When we called to remedy our mistake 45 minutes later, we were told that it was too late. The order had already been processed. We were to wait to receive the size bat we didn't want and ship it back. Customer service called us back at home again and said they had fixed the transaction and were sending the bat in the size we needed. We appreciated their perseverance in the situation. Sometimes consumers feel as though 'service' doesn't really exist anymore, but your customer service proved that it does. Thank you.
I can't say enough about how happy I am with my bat!!! The folks you have working there went above and beyond to make sure, even with the PayPal snafu, I was getting what I wanted when I wanted it!!
Thank you we recieved bats 3 days after ordering.
I ordered the bat on a Thursday afternoon. I received it on Friday morning, with standard shipping. Great Service.
Customer service is great, price is awesome, free shipping helps a lot!!!!!!
The bat package was a great deal. I am purchasing for a young player. I was able to purchase bats for her to grow into at a great price. The delivery was very fast.
So easy to order and a great deal. Super fast shipping! I've already told several friends. Thank you for the great service.
Just wanted to drop you a line to let you know that your customer service, delivery time, and prices are unbelievable. I received my girls bat a whole day ahead of time, plus your price on this bat was at least $50.00 cheaper than any other website I looked at. You have earned my business, as I will be buying another bat for my youngest daughter. I will tell other people to try justbats.com before they try another website.
Very impressed. Shipping was unbelievably fast and free. 2 bats for a great price (bat pack). The kids love the look and feel of the Vexxums.
I just ordered the best deal in bats anywhere! With limited funds, I found the right bat on your closeout page and didn’t have to spend a fortune on a new bat for high school for my son. I appreciate your website and will be recommending it to everyone!!!
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