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We ordered the wrong size bat online. When we called to remedy our mistake 45 minutes later, we were told that it was too late. The order had already been processed. We were to wait to receive the size bat we didn't want and ship it back. Customer service called us back at home again and said they had fixed the transaction and were sending the bat in the size we needed. We appreciated their perseverance in the situation. Sometimes consumers feel as though 'service' doesn't really exist anymore, but your customer service proved that it does. Thank you.
I am especially pleased with your customer service today! We had a bat get damaged 3 weeks after purchase and got the run around from the manufacturer. Your customer service department got us a replacement bat and is picking up our damaged bat because you all want to make things right. Thank You SO MUCH for the excellent customer service. We truly appreciate it!
That bat came in lightning speed. We could not be happier. Both times we've ordered from you guys, we received our bats in like a day... that's amazing! We're a big baseball family, and we'll for sure be buying more bats from JustBats.com.
I ordered two bats at two different times and received them both before the expected delivery. Thanks!
You do a great job and I appreciate your help in selecting the right bat
A great experience and I will most definitely be doing business with Just Bats in the future. THe quick shipping that was free was a very nice feature as well. Great, super customer service!!! Excellent business.
I just ordered the best deal in bats anywhere! With limited funds, I found the right bat on your closeout page and didn’t have to spend a fortune on a new bat for high school for my son. I appreciate your website and will be recommending it to everyone!!!
The 2nd inning grand slam speaks for itself!!! The J2 is awesome!!!
Got my shipping info so I could track it, that is great customer service for me. Bat came fast too.
Awesome site, excellent prices, phenomenal shipping. The ONLY place to buy bats!
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