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The entire process was efficient. The time between ordering the product online and receiving the product at my door hasn't been more than 3 days on either occasion. I have nothing but good things to say about Justbats.com!
Shipped and received bat within 2 days free of charge.
I really liked your selection guides, it let me focus on the bat and budget I was looking for.
I feel that all to often, customer service doesn't care about the customer, and knows nothing of service. I don't know who's responsible for training the staff and Justbats, but I wish every business that I came across would treat their customers the way you guys do. You guys are courteous, efficient and make dealing with yoru company a pleasure. Thanks again, and I'm sure we'll do business together again soon.
Website was very easy to navigate by size, manufacturer, type etc. Delivery and expedited delivery options were great.
Thank you for the bat we ordered. When my son opened the box today, it was like seeing him at Christmas time opening gifts. You can see and feel his excitement as he was really happy to receive his new bat in time for the traveling all star team games. We are very pleased it's the first time we have ordered anything over the internet. I just, or rather my son and I wanted to say thank you!!!
I got a great deal, and very fast shipping. It was a great experience.
I just purchased some Easton pro maple bats and went 5 for 5 in my baseball game amazing pop and distance on the ball . I hit one well over 400 feet.
Great price and reliable delivery. My whole team is now ordering from JustBats
There was a mix up with our order due to UPS (delivered to wrong town) yet the driver came to our house to deliver my son's birthday present and told him the package wasn't on the truck (this was on his birthday too). As you can imagine, he was very disappointed....my son eats, sleeps and breathes baseball! I called your customer service dept. to see if they could help track the package to see what went wrong and a gentleman named Kevin helped us. He was absolutely wonderful!!!! He followed up with UPS and was extremely concerned about getting this bat to my son for his birthday. He kept in touch and even followed up on Monday when the replacement bat was due to arrive. His service was outstanding and truly meant the world to my son and to me. I will always use justbats.com for any future baseball products that any of my three children need! I will and have told everyone about the great product and the amazing customer service I received. Kevin provided the best service and showed true concern for the delivery and what that bat meant to my son. He represented your company in an exemplary manner and I appreciate it so much!!!
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