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I would like to extend a sincere thanks to the customer service department and all at Justbats. I have purchased bats here since my son was in little league and is now on many senior league and adult teams. But this last bat purchased cannot go without the sincere thanks to you guys. I bought one wood bat which he split in half the first time up. The next was a composite which arrived damaged and without hesitation you guys replaced immediately and to top it off with next day delivery service. You just do not find this kind of service and friendliness out there anymore and my hat off to you guys for caring about the player. In short I would never buy a bat anywhere else nor recommend anyplace better than Justbats. Keep up the fantastic job.
Quick, easy, very organized website that allowed us to pick out the exact bat our son needed
We order all of our bats from justbats.com and will continue to do so in the future. Great selection, service, super fast shipping, and competetive prices! Thanks!
I already recommended justbats.com to multiple members of three different softball teams in a league that I am in. The bat I purchased (Easton Reflex - slow pitch softball) was 20 dollars less than other stores/websites. Thanks very much for the service. This is my second year in a row purchasing from your site.
Great prices, bought eight bats for my team and all the girls are very happy.
Called your customer service line about delivery and the rep was friendly and helpful.
The speed of shipping and email communication was fantastic! Thanks!
Timely, well communicated and arrived when you said it would. Good Job!!
Wide selection, good prices and quick shipping. If you know what bat you want, its the easiest way to get it.
There was a mix up with our order due to UPS (delivered to wrong town) yet the driver came to our house to deliver my son's birthday present and told him the package wasn't on the truck (this was on his birthday too). As you can imagine, he was very disappointed....my son eats, sleeps and breathes baseball! I called your customer service dept. to see if they could help track the package to see what went wrong and a gentleman named Kevin helped us. He was absolutely wonderful!!!! He followed up with UPS and was extremely concerned about getting this bat to my son for his birthday. He kept in touch and even followed up on Monday when the replacement bat was due to arrive. His service was outstanding and truly meant the world to my son and to me. I will always use justbats.com for any future baseball products that any of my three children need! I will and have told everyone about the great product and the amazing customer service I received. Kevin provided the best service and showed true concern for the delivery and what that bat meant to my son. He represented your company in an exemplary manner and I appreciate it so much!!!