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Prompt delivery! Telephone representative was polite and professional!
Timely, well communicated and arrived when you said it would. Good Job!!
My son recieved his bat, and the same day, hit his first home run with it... it was the best feeling in the world!
I found what I was looking for quickly and it arrived just as fast. I was very pleased.
The delivery time was very quick, even with free delivery. Customer service was excellent as I did call with a question and was answere right away.
The speed and courtesy of everyone that I was in contact with.
There was a mix up with our order due to UPS (delivered to wrong town) yet the driver came to our house to deliver my son's birthday present and told him the package wasn't on the truck (this was on his birthday too). As you can imagine, he was very disappointed....my son eats, sleeps and breathes baseball! I called your customer service dept. to see if they could help track the package to see what went wrong and a gentleman named Kevin helped us. He was absolutely wonderful!!!! He followed up with UPS and was extremely concerned about getting this bat to my son for his birthday. He kept in touch and even followed up on Monday when the replacement bat was due to arrive. His service was outstanding and truly meant the world to my son and to me. I will always use justbats.com for any future baseball products that any of my three children need! I will and have told everyone about the great product and the amazing customer service I received. Kevin provided the best service and showed true concern for the delivery and what that bat meant to my son. He represented your company in an exemplary manner and I appreciate it so much!!!
Perfect performance, start to finish.
I have nothing but good things to say about my first experience with your company. I had a long conversation with the salesperson on the phone discussing several mopdels before buying the F4 bat as it is very hard to order something like a bat without a demo. I was impressed by his patience and knowledge and he reassured me that I could return it no questions asked as long as I didn't remove the plastic covering. The bat arrived on time as promised. The best news is that I had my best game of the season and half our team started using the bat immediately so that's the best recommendation I can give you.
Could not have been any easier. Great job.
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