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Your staff was great. I ordered a Easton Stealth for my daughter and it arrived damaged. I called your customer service department, they not only made arrangements to pick up the bat but they sent a replacement priority over-night so my daughter would have the bat in time for her tournament the next day. You made a 13 year old girl very happy. Thanks
Thank you. It has been extremely easy working with JustBats.com and I am going to buy all of my bats through you in the future and also recommend you to others.
We've already recommended your company to others!
The only problem I had was deciding which bat to buy. There were so many great quality choices. I was very surprised with how quickly the bat arrived. I am extremely pleased with JustBats.com
Good selection, easy to use webpage, great prices, fast service, even delivered on Saturday with no extra charge!
Thank you for your prompt response to my request. It is good to know that great customer service still exists! I had expected a long, unsatisfyng ordeal to obtain the receipt I requested. To receive it so promptly, with no hassle, makes my day!! Again, KUDOS to JustBats.com customer service. You have a customer for as long as my grandchildren play softball/baseball.
You folks are great to deal with. Your prices are excellent and your service quality is exceptional. We’ll be shopping at justbats.com again.
My son cracked his old bat at a game on a Monday evening. His next game was Thursday. We could have purchased locally but they did not have a bat in the length/weight ratio that works best for him for a price we could afford and we didn't want to settle just for the sake of purchasing a bat. I went searching online and found Justbats.com. Compared to any of the other online sites we saw the selection and the prices couldn't be beat. I read dozens of reviews and one thing that stood out was how good the shipping was. I figured we'd risk it and order. What we wound up with was a great bat at the right price delivered on time. What more need I say. We're very happy with our purchase and will be doing business with you more in the future I'm sure.
These folks are prefectionists!! Their customer service is second to none . . . and you actually get a "live" person on the phone.
The bat pack I purchased was a great deal.