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Great selection, easy process, and quick/free delivery. What more to ask for?
My order came way ahead of time. I was so much happier that it arrived two day earlier than I thought. What a Great surprise. Thank you. Thank you.
Wanted to let you folks know that I received the bat yesterday. Thank you for your extremely HIGH level of customer service! May the grace of the Lord Jesus Christ, and the love of God, and the communion of the Holy Spirit be with you all during this Christmas season!
You guys are terrific! Your sales and shipping are impeccable and customer service should be an industry standard! I'll be back!!
Please allow me to elaborate on the “you guys are great” comment: I have spent thousands of dollars on bats (for my son, daughter and I) over the past few years with XXXXXX.com. As service and selection has diminished, I started looking around. I placed and order with XXX.com, which turned out to be a debacle. I ordered the same bat I ultimately ordered from you. XXXXXX.com initially informed me it was shipped, both in writing AND by phone. Then (several days after the expected arrival date) I called them; they informed me the bat was on back-order and it may be the end of March before it is even shipped. The experience was unpleasant at best. I searched and found your website. Not only was your site fantastic; the selection is absolutely amazing, and your service is world class. I am an Executive with a “Fortune 150” company, responsible for 600 employees. It is such a pleasure to deal with a competent, service oriented organization such as yours, and I have already referred some of my parents to you (I manage my son’s baseball team). I also plan to use you as an example with my employees, to provide a perfect sample of what high-integrity service is all about.
Great company, quick shipping, awesome selection, good prices! Great site, love the bat wizard.
My PayPal Account had been locked up due to my credit card account having been sold to another bank, much to my surprise. Your customer service allowed me to pay with another card and still mailed the bat next day to please my son. Oh, by the way, he WON the Championship in The Memorial Day Tournament. His bat was a huge success, helping him hit a triple to dead center, among many other hits. What a Weekend!!!
Having several ballplayers in the family, I love the bat packs.
Delivery was quick and packaging was great. Also, I love the bat.
Tremendous customer service over the phone.
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