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I have to say, it's hard to find great customer service now days, but you guys have it down! On behalf of my husband, I would especially like to thank Anthony. We had some issues with the manufacturer, but you guys stepped up to the plate to make sure your customer was satisfied, even though the problem was not yours. This is why we will always recommend JustBats.com to all our baseball friends when they are looking for a bat. We have always been very satisfied with your service and expertise. You are open on weekends and every time we've called at hours we thought you'd be closed, and have always had a friendly and patient person to talk to on the other end, when we had questions or uncertainty. Prices are unbeatable, but I'd still pay more, just for your service!
Very user friendly weg site, I also needed to speak to a live person about my order and was impressed with your Customer Service team, they picked up after the second 'ring'. 10 minutes after I placed my order through your web site I realized I should have ordered a different bat, I should have ordered the DeMarini Voodoo instead of the M2M. I contacted John in your customer service dept he took my name and phone # and said he was going to try and catch my original order before it left the wharehouse and would call me back in 10 minutes. John was able to catch my original order and cxl it, and we placed my new order right over the phone, done in 5 minutes. I got the bat I wanted, I didn't have to return anything, great customer service!
The bat selection was excellent, the free shipping very welcomed and the entire web site user experience was a breeze.
I have not purchased a bat through any other company. I really stand behind JustBats and their awesome customer service and selection.
Placed the order and within two days it was delivered. Love the service!!!
Thank you for your first rate service..
I just purchased some more bats and I was treated with so much respect! The rep's name was Peggy, she was very professional!
I just have the utmost confidence that I will find the bat I need for my child! First, you have bats that the sporting good stores in my area don't have and at prices that I can stomach paying. Second, I've ordered 4 bats this year and I've received ALL of them in 4 days or less with free shipping! I love the way JustBats.com conducts business, period. Oh, I also ordered batting gloves for my son, and he loves everything about them. Thanks again
Thank you for providing 'Just' what was needed for my son. I am sure he will swing it well!
Will buy from you again. Extremely happy with the service. This is my sons first bat, and his future bats will come from you! I liked your compare wizard. I did a little research on the internet and liked being able to size bats up next to each other. Thank you.
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