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I ordered a Sam Bat KB1 model. this is the first Sam Bat I have used, and as a first time user and customer to JustBats, I am satisfied. Shipping was extremely quick.
To make a long story short, pleasing a 13 year old is impossible. I ordered a bat and it was the wrong barrel size. I called and you shipped me the replacement bat overnight. I had it the next day. Returning the old bat was just as easy. Thanks alot and keep up the good work!
I ordered the bats via phone. Rep was courteous, knowlegable and efficient. Bats were shipped same day I ordered, and arrived within three days.
Everything was as advertised. Shipment was quick. I am already recommending this site to my friends. Thanks.
Very user friendly weg site, I also needed to speak to a live person about my order and was impressed with your Customer Service team, they picked up after the second 'ring'. 10 minutes after I placed my order through your web site I realized I should have ordered a different bat, I should have ordered the DeMarini Voodoo instead of the M2M. I contacted John in your customer service dept he took my name and phone # and said he was going to try and catch my original order before it left the wharehouse and would call me back in 10 minutes. John was able to catch my original order and cxl it, and we placed my new order right over the phone, done in 5 minutes. I got the bat I wanted, I didn't have to return anything, great customer service!
Great online company, great customer service definitely would do business with them again! Thank you.
EXCELLANT SERVICE!!! My son loved it.. I am so glad Santa found you guys!!! LOL
Fast, Easy, Great Prices!!! I am happy, already told my friends on the softball team
Customer Service and dedicated to on time delivery. I will no longer shop anywhere else for bats and can only wish a store was in California.
The promptness the order was processed. My son received his bat in time for his tournament in Las Vegas. Thank you!
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