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You guys are awesome.
Customer service rep who took my order was knowledgeable about the products, gave useful information, very helpful and professional.
I was very impressed with how fast you shipped it out. I ordered it late last night. Your service is very commendable. When it comes time to buy another one, I'll buy it from you. And I will let others know about your service. Thanks again. I'm excited that the 2 day shipping I chose will mean I get it this week since you processed it so fast!
Great, great company!
Quick response and execution to a rush order request. Very well done!
I have to say, it's hard to find great customer service now days, but you guys have it down! On behalf of my husband, I would especially like to thank Anthony. We had some issues with the manufacturer, but you guys stepped up to the plate to make sure your customer was satisfied, even though the problem was not yours. This is why we will always recommend JustBats.com to all our baseball friends when they are looking for a bat. We have always been very satisfied with your service and expertise. You are open on weekends and every time we've called at hours we thought you'd be closed, and have always had a friendly and patient person to talk to on the other end, when we had questions or uncertainty. Prices are unbeatable, but I'd still pay more, just for your service!
What an exceptional value and wonderful operation. I got a great deal and would gladly recommend this seller to friends. I ordered two bats and one one not the correct model. My call was answered on the second ring and in the span of two minutes I had instructions for returning the wrong bat. Justbats overnighted the replacement in time for my 8 year old to have his new stick in time for the playoffs. They fixed their mistake fast and made me whole. Why is such accountability and proper business acumen such a rare thing? Justbats has won my business and I have been telling everybody where they should get bats.
Have used you in the past and have no complaints!
The tracking system is a very handy tool. The bat was delivered right on time.
The website was easy to navigate...the selection is awesome..prices are hard to beat...flawless from start to finish! Great job!
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