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Very user friendly weg site, I also needed to speak to a live person about my order and was impressed with your Customer Service team, they picked up after the second 'ring'. 10 minutes after I placed my order through your web site I realized I should have ordered a different bat, I should have ordered the DeMarini Voodoo instead of the M2M. I contacted John in your customer service dept he took my name and phone # and said he was going to try and catch my original order before it left the wharehouse and would call me back in 10 minutes. John was able to catch my original order and cxl it, and we placed my new order right over the phone, done in 5 minutes. I got the bat I wanted, I didn't have to return anything, great customer service!
The great price got my attention but the speedy shipping and no hidden costs makes the purchase worth recommending. Already told two parents about JustBats.com
The pictures on your website were clear and easy to observe. Because of this, it helped us to make a decision on which bat would be a better fit for our daughter. Thank you so much for your promp delivery.
Amazingly quick delivery--and I did not pay extra. Bat was in perfect condition, with warranty and wrapper in tact.
Outstanding customer service, great selection of top products and very competitive prices. Your company is first rate! I'm a loyal customer.
We had a bat delivered to our hotel with overnight delivery and I was concerned that it would not be their on time to start the game that day but it was and we were very pleased! Thank You.
Bat was delivered 1-2 days before expected. Great service.
Appreciated reasonable shipping charges for expedited shipping. Loved the fast shipping and great selection of bats.
The customer service, processing, shipping and handling is out of this the world.... simply excellent. Once I placed my order, I did not expect an automatic e-mail to be sent out with tracking information and expected delivery date. I chose the free 5 day delivery service and my order showed up in 3 days. JD Powers & Assoc. should use your company as the Benckmark for customer service. Crazy prices, awesome customer service, and by far the best processing/ shipping/ handling/ & tracking method in the business. Simply the best,...awesome!
JustBats is the first place I look for bats for my son. I recommend JustBats to all of my friends. Thank you for providing an outstanding product and service......the very best in the industry.
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