An Easy to use and informative website, great selection of bats, great prices, sturdy packaging and fast shipping. Add to that the customer service that responds quickly to both, changes on orders and product questions. And you have a company that I have no reservations whatsoever in recommending to anyone shopping for a bat. JustBats.com does it right!!!
My Bat arrived on time but had a nick in the barrel. I called customer service and they apologized and sent me another bat the next day. Just Bats customer service, shipping and professionalism exceeds industry standards among online retailers.
Are you kidding me? I ordered a bat two-pack on the Monday before Christmas. I selected regular ground service which would make my bats arrive on the 29th. Someone at JustBats took it upon themselves to ship the item 2 Day Air AT NO EXTRA COST and my bats arrived on the 24th, just in time to surprise my son with them. JUSTBATS IS AWESOME. The price for the 2-pack was great, too, by the way. I'm happy happy!
Let me just say how impressed I was with the customer service. When I was a kid playing ball a bat was a bat. Today, the selection and make up of a bat is a critical part of the game. Justbats was a godsent for all the information it provided. Top that off with some really great customer service and "fair" pricing and you have a great business. Just wanted to let everyone know through no fault of Just bats my shipment was delayed, customer support in particular Cameron D was quick to assist in 2 days before Christmas. KUDOS to the team there.
As usual, best buying experience ever! I've been buying from JustBats for years, and have never been let down. Online chatting, phone ordering, all with ease. Best prices. Free shipping, and I got the bat the next day! I recommend JustBats to everyone. They're the best. I wish every company operated the way they do.
I have purchased several bats from this website over the years and have always been happy with the quick shipping and good prices. But what has really impressed me was my last order last week. I ordered a new bat for my son and it came in as quick as ever which was good because he had a tournament last weekend. There was a minor imperfection with the bat that I asked customer service about just to be sure it would not cause any issues with performance. Instead of giving me the runaround your customer service department sent a new bat with next day delivery at no charge and it arrived in time for his tournament. I could not be more happy with this experience and I look forward to buying all of his bats from Justbats.com in the future. I will also make sure to recommend this site to everyone I know that has baseball players.
I just placed an order with a customer service rep for a bat that I had attempted to order from Amazon and was canceled. Your customer service upgraded my shipping for me and were so completely polite, helpful and overall fantastic! You have earned my business for the future and will refer you to our friends!! Thank you so much!
Awesome. Ordered my dd's bat at 7:00pm, was delivered at my door step 10:00am the next morning. Great customer service, my whole order took less than 5 minutes over the phone. Good price on the bat we bought. Thanks!
JustBats is a great place to buy bats, they are quick, I got my Xeno bat one day earlier than they said, they answered all my questions, I have not played baseball for a long time, so I needed to bring myself up to date. Their prices are very good, my Xeno bat everyone else wanted 350 and up in price, I almost gave up looking for the Xeno bat, a guy at a sporting goods store told me to go to JustBats. JustBats had the bat for 200, to round off the price. The bat is a great bat, and JustBats is a very good place to buy bats, so now I am saving up to get the Louisville Slugger LXT bat. I grew up with Louisville Slugger bats, so for me this is the only brand name I am going to buy. So JustBats you are the greatest. Thank you. Now lets play some baseball.
You guys are the best. I ordered my son a bat on Monday afternoon and he was using it in a game by the same Wednesday. That's the third bat I've purchased from you and it's been the same every time. I've told everyone JustBats.com is the only place you need to look at for price and service. Thanks.
Customer Service is outstanding! I had a problem with a Demarini bat that I ordered here (wasn't Just Bats problem) and Demarini would not help me at all! So I called Just Bats just trying to figure out what I should do and they completely solved the problem for me when it wasn't their place to do so! I will never buy another bat from anywhere else. Thank you SO much for helping me when you did not have to, you guys are the best!
I just wanted to say that I placed an order Wednesday right before 8, and it already game in today! That was 2 days! Fast service in case you're in need of a bat within a few days. I'll definitely be coming back here.
Second purchase from justbats...could not be happier. Great deal with a BOGO...got the bat we wanted plus a good BP bat for free. Ordered later Sat afternoon, was delivered Monday for free.
5 Stars all the way across the board!! I used the online chat and received some really good advice on which bats to get my son. Once he picked out the ones he wanted, Justbats.com had the lowest price anywhere and the order was on my doorstep 2 days later with free shipping! The order was 100% correct, and in perfect condition! Just a great experience on all aspects, I'll make sure the rest of the team knows where to go to get their bats this season! Great job!!
After waiting for over a month on a bat from SportsAuthority.com, I went to your website and there was the bat in stock. I placed the order and it was shipped the same day. It will arrive in time for our fall league's first game. Awesome service and a very happy 8 year old boy!!!!
JustBats made our bat buying experience so easy with all of the reviews and affordable pricing...we will definitely be coming back as our son grows older and needs new bats!
Just received my sons Mako in the mail. Great bat, fantastic service, combined with the best price. I am sold on Justbats after just one purchase. Customer service is the best I have ever dealt with. Looking forward to many more purchases in the near future.
This would be my first share, I am so impressed with just bats customer service. Not only do they have a great selection of bats and great prices and their shipping and return was fast and convenient. I will continue shopping on this site. Thank you Just Bats.
Got a DeMarini Voodoo yesterday. I am not a big hitter but I almost homered in my game today. The orders are fast and the bats are authentic. Nice job justbats.
We just received our 6th bat from justbats.com today. Each time, we received the bat the day after we ordered it! Fantastic shipping and service. The website is easy to use and very informative. Could not be happier!! Thank you!
Great site, even better guest service... We were not happy with the bat we chose due to a slight defect and after one quick call to Bobby at JustBats.com my issue was completely resolved. I couldn't be happier with their quality of service and willingness to help. You earned a guest for life, I am one incredibly happy father with an even happier 11 year old. Thank you!
I had an issue with a defective Marucci Team bat just over a month after I bought it. JustBats handled the return via a chat window and sent me a return label. I sent the bat back after work on Monday and by Wednesday I had the replacement waiting for me when I got home! I couldn't be happier with this company, their quality of service, and their speed and efficiency! Will only buy bats from JustBats from now on. Thanks!
Could not be happier! I ordered an AXE Danielle Lawrie Fastpitch for my 9 yr old daughter, it arrived just as fast as it could, and safely packed to boot! My daughter did not know it was coming and was surprised at her gift.. She unpacked it and exclaimed I see balls going to the fence in my future!!! She is batting 1000% and we could not be happier!! Thanks so much, once my son decides on what he wants I will order again!
WOW...Ordered a bat on Monday at 3pm...received Tuesday morning. Talk about freaky fast delivery.
I just ordered a bat for my daughter yesterday and received it today! Was going to take my son to the local sporting goods store this weekend to get his, but just went ahead and ordered his today. Have ordered from here before and had great service. Will never buy a bat anywhere else!
The best customer service experience. Bought a DeMarini The One. Shipping was extremely fast. When I opened the bat, I noticed a small chip on it, called and talked with someone and they sent a new bat out which I received the next day. Awesome. Will never buy a bat from anywhere else.
I ordered a bat on Saturday and received it on Monday. Very fast! Plus they price matched the bat I wanted. Awesome!
Love the new bat! Easy to order, you kept us posted on shipping details, and it arrived on time - just in time for practice! Will certainly recommend you to the rest of the team.
Your chat now people are very nice and helpful.
Wow! Fast service by phone and the chat option. I have ordered multiple bats and each time it has been so fast and easy. No hassle here! The customer is number one! Shipping has been UPS with no problems as usual since the bats are in UPS's hands within 24hrs! My son has stuck your sticker on his water bottle to help advertise! Thanks again!