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Your delivery is ALWAYS on time and the return policy is SUPER FAST! I returned 2 bats on a Saturday with the enclosed return mail sticker and received notification of the receipt the next Monday. The replacement was shipped out that Monday afternoon. WOW! World class customer service and focus ALL AROUND! Your web site is also worthy of praise - not only does it always show available inventory but it is very easy to navigate with very useful information.- Ashly, Bothell, WA
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