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About Us

About JustBats.com

Here at JustBats, we know the game inside-and-out.  From the thrill of stepping up to the plate with your new bat to the joy you get from watching your kid trot around the bases after smacking one over the wall; baseball and softball are what we do, it’s how we live.  Our friendly staff, with experience ranging from Tee Ball through college, and even into the professional ranks in both baseball and softball, knows what it takes to be the best, and we are here to help you become your best.

Our business strategy is simple; get the perfect bat for you on time, every time, exactly as promised. We not only provide you with the baseball and softball bats, but we also provide you with a winning experience, and a promise, like no one else.

  • Free Shipping Both Ways
  • 24 Hour Service
  • Same Day Shipping up to 8 pm CST 
  • Customer Service
  • On time, every time, exactly as promised!


The JustBats.com Story

In 1986, the Hedrick family went to purchase award patches for their son's High School letter jacket. It took going to four different sporting goods stores to get them delivered, and they were never done correctly. At this time, Wes and Judi Hedrick were in the middle of negotiations for opening a Jiffy Lube in their hometown. After the experience with the purchase of award patches, they changed gears and went into sporting goods. It sounded a lot more fun than oil changes and there was clearly a need for a better customer experience.

On December 1, 1987, Pro Athlete served their first customer.

In 1997, they placed their first Internet order. Shipping was $15 for ground service, the phone number was hidden deep in the site, prices were too high, and no confirmation emails were sent. It was an awful customer experience. How is this kind of customer service okay? It's not! So, in March of 2000, JustBats.com was launched.

 

Our Customers

It's very simple; the customer is why we are here; you are why we are here. Every time, at every interaction with the customer, it is our promise to provide a trusted and fun experience. You can rely on us to provide the product and service you expect, require, and deserve to improve your game.

Our Employees

We seek to be a leader in employee job satisfaction and we try to create one of the best work environments in the country. JustBats.com strives to help each employee get what they want from life. Family will always come first at JustBats.com and donating time, talent, and treasure is a must for all employees.

Our Facilities

The centrally located building location was chosen specifically to deliver products quickly to our customers on time, every time, exactly as promised. The facility also has a baseball and softball batting cage for the testing of bats and employee batting practice.