I just wanted to write to your company and hope this will reach upper management. I wanted to write to inform you of what an excellent staff you have in the order department. I've called more than once with questions or issues and every time the agent I've talked to was very helpful, knowledgeable with the products and extremely willing to provide outstanding service. Your customer Service representatives are always very friendly and professional. Unfortunately, I don't have any specific names to provide as I have talked with more than one rep, but they all should be recognized for a job well done!!! It is for this reason I have given out your company's website info to my friends and coworkers who play ball!
Stephanie
Rancho Cucamonga, CA
8/30/2010 7:39 AM
Quality products at reasonable prices and no surprises.
Robert
Boring, OR
8/25/2010 3:20 PM
I purchased the Triton and the Omaha in a bat pack. I LOVE THEM, or I should say I love the way my kids are hitting them. It's caught the eye of other parents, I told them where to go if they want to pick them up.
Reed
Herriman, UT
8/25/2010 3:11 PM
Great prices on quality bats and fast shipping. Home run!
William
Vienna, VA
8/25/2010 2:57 PM
Quick and simple. Excellent.....enough said!
Ron
Lutz, FL
8/23/2010 1:56 PM
Good prices, good quality, fast service
Cynthia
Forest Hill, MD
8/23/2010 12:57 PM
Great Pricing and keep trying the value packs for the wood bats. Thank you!
Samuel
Reisterstown, MD
8/23/2010 10:04 AM
I coach 2 baseball teams and my 3rd son plays for another team and I recommend your website for anyone looking for a bat. I have purchased 3 bats from you now and don't think I will ever purchase a bat from anyone else!!! Have just about any and every bat you could want at reasonable prices and quick shipping.
Richard
Owasso, OK
8/17/2010 3:34 PM
Seriously awesome! Not shopping anywere else .. I love how you have the new bats before anyone else.
Alejandro
Stockton, CA
8/17/2010 3:25 PM
Thanks for the great service. With free shipping the bat arrived in three days.
Patrick
Montverde, FL
8/17/2010 3:21 PM
Always looking for a great deal and Just Bats pulled through!
Gerald
Kaneohe, HI
8/17/2010 2:59 PM
Your website was easy to use, as well as informative. The shipping was very prompt.
Christopher
Lynnwood, WA
8/17/2010 2:56 PM
You had what I was looking for and alerted me to new items on sale!
Jason
Forrest, MS
8/17/2010 2:45 PM
Love the website. Bats are easy to find because there are many ways to search (by length, brand name, categories such as softball, youth, senior, etc.). I really like the ability to see the bats up close. I also like the detailed description of each bat and the reviews. All very helpful. Also, there is a huge selection to choose from. Good customer service. Friendly and helpful which are very important in good customer service.
Dave
Morton, IL
8/17/2010 2:42 PM
Quick service, free shipping, and large selection.
kevin
Cumming, GA
8/17/2010 2:40 PM
You have a thorough selection of bats, at decent prices. Thanks!
Steve
Old Forge, PA
8/17/2010 2:37 PM
Easy to order on the site and delivered on a timely manner.
Leilani
Lake Worth, FL
8/17/2010 2:35 PM
Reasonable prices and large selection!
Lori
Patchogue, NY
8/17/2010 2:32 PM
Prompt service and order fulfilled correctly!
Peter
Washington, DC
8/17/2010 2:15 PM
Shipped after 6 PM the day I ordered. Nobody really does that. I am impressed! Bat was priced right. Thanks so much!
Brian
Parker, CO
8/17/2010 12:21 PM
Large selections and great pricing!
Daniel
Richland, WA
8/17/2010 12:17 PM
Wide variety of product and quick, free shipping. Best website I have ordered from yet!
Miriam
Altha, FL
8/17/2010 12:13 PM
I couldn't see if the bat was Dixie Youth approved on the internet, the woman who answered the phone actually ran out to the warehouse to check the actual bat for me!! She was awesome, she went above and beyond for her job!
Jennifer
Chatham, AL
8/17/2010 11:49 AM
Great job! More companies need to be as prompt and reliable. Customer service for so many other companies is very very poor. It's as if they are trying to make mistakes. You set a high standard!
Kent
Padukah, KY
8/17/2010 11:45 AM
I called customer service and spoke with a very helpful person who answered all of my questions.
Kenji
Torrance, CA
8/17/2010 11:23 AM
Quick service, order processed immediately, shipped with good communication, timely arrival of item, free shipping, good pricing, no hidden costs, good product, good pics of products.
Nancy
Scotia, NY
8/17/2010 11:06 AM
Fair price, free shipping, prompt delivery!
Martin
Sanger, CA
8/17/2010 11:04 AM
You allowed me to return the bat postage free. It was a very good experience. I like the way you conduct business. You will keep your customers by continuing to do this.
Tim
Tempe, AZ
8/17/2010 11:02 AM
I would have to say price drew us to you. You have very competitive prices. My husband and I were researching the best bat to get our 9 yr old daughter, and Just Bats had the best price for what we wanted. The shipping was also very quick and we liked that. We got it just in time for her to use it in a tournament.
Angel
Frisco, TX
8/17/2010 11:00 AM
Good prices, product reviews, and excellent delivery!
Darroll
New Brighton, MN
8/17/2010 10:51 AM
Great selection, competitive prices, fast and free delivery.
Joseph
Atkins, IA
8/17/2010 10:49 AM
The price was incredible. $20 under what retail shops are charging for the same bat plus it came in two days and the shipping was FREE !!!!
Jennifer
Loganville, GA
8/17/2010 10:48 AM
Good service, honest and realiable.
Josefina
Ladera Ranch, CA
8/17/2010 10:45 AM
Quick response time with order. I recieved my order in 3 days. Also the customer service is excellent! There is no other site that compares to JustBats.com. The selection and prices beat all the rest!
Ed
Macomb, MI
8/17/2010 10:42 AM
Great prices - real people answering phones - web site works very well/easy and fast checkout. fast and reasonable shipping. Just all around great! You guys do everything right!
Terry
Bethel, OH
8/17/2010 10:25 AM
Just fantastic that I can order a bat at 3pm and receive it the next day and that was with your free ground service shipping. Your prices are better than anyone else in the industry. From now on, I will purchase all of my bats through you. Thank you very much.
David
Edmond, OK
8/16/2010 11:42 AM
While price was my most important criterion in this purchase, I also greatly valued the selection, detailed product descriptions, and abundance of view reviews. Speedy order fulfillment was also appreciated.
Fred
Falls Church, VA
8/16/2010 11:40 AM
Thank you for the great customer service...keep up the excellent work and I will be back for future purchases. Well done!!!
Scott
Woodstock, GA
8/16/2010 11:37 AM
The site is easy, good prices and quick delivery.
Antonio
Los Angeles, CA
8/16/2010 11:33 AM
The competitive pricing offered, the value in the multi-bat options and the quick response in processing order.
Doug
Denton, TX
8/16/2010 11:27 AM
Because of the speed in which I received my order. And also the type of service you provide is one that many of my friends need.
Brian
Delray, WV
8/16/2010 11:24 AM
Prompt delivery, good price, good product.
Kirk
Ishpeming, MI
8/16/2010 11:22 AM
Delivery speed, quality, and product lines, great job!
Dave
Westlake, OH
8/13/2010 2:11 PM
That was the fastest shipping and best price ever! I will definitely be a repeat buyer!
Amanda
Elsinore, MO
8/13/2010 2:08 PM
Delivery Time, Price and Selection are Oustanding!
John
Warren, MI
8/13/2010 2:02 PM
Great to be able to find bats over 34 inches in length. Great that you take paypal.
Michael
Red Bank, NJ
8/5/2010 11:43 AM
Very fast. My son was happy to get his bat so quickly.
Nancy
Framingham, MA
8/5/2010 11:42 AM
Delivery process was quick and smoothe. Very satisfied!
Chad
Longmont, CO
8/5/2010 11:35 AM
My son thinks his bat is awesome. He loves the site so much he wants to order more...
Michael
Ocean City, NJ
7/30/2010 10:25 AM
Thank you for such great turn around time to process and ship your product. It made for one happy boy!
Marla
Midland, MI
7/30/2010 10:23 AM