Warranties:
All defective bats are covered by the manufactures warranty only.  Warranties vary, but most bats are warrantied for one year from the date of purchase. Any defective bat must be returned directly to the manufacturer. Manufactures phone numbers and web addresses.  Manufactures will require a receipt for all returns.  If you have lost your receipt, please call us at 1-866-321-BATS (2287) or email us at support@justbats.com.  We will email or fax your receipt to you.

Return Policy:
All returns are processed within one hour of us receiving them. Return shipping charges are the customer’s obligation unless the product was shipped wrong due to our error.  If we made a shipping error, please [contact us].  We will have a carrier come over to your residence or business to pick up the product we sent in error, and we will immediately overnight the correct item to you.

Your complete satisfaction is our goal. There is no time frame that unused items in their original condition may be returned for exchange or refund.  To return an item, just box it up and send it back with a note letting us know if you would like a refund or exchange. You do not need to call for a RA Number.  When sending an item back, we cannot be responsible for lost or misdirected returns, so for your protection, please insure all returns and send them to:

Returns
10800 North Pomona Avenue
Kansas City, MO 64153

If there is any other information regarding Warranties and Returns that you have questions about, or would like see listed here, please [contact us].