Most Popular Louisville Slugger -11.5
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Our first order turned up missing during the shipping process. I contacted customer service to order another bat for my son. Customer service rep Tai checked into the matter. He stated that they would be conducting an investigtion with the shipping company and would be sending me another bat 'next day' free of charge. The bat arrived the next day just in time for my son to use it at practice. There was a moment where he and his buddies all stood around checking out the bat like a bunch of grown men checking out a new car. That to me was priceless. Because of that you have a new customer. Thank you very much!- Brian, Richmond, VA
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